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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tony S

March 14, 2023

5  out of  5 rating by Tony S
"Christine Gray was a pleasure to work with and she demonstrated a lot of knowledge about State Farm's home and auto policies. She was also able to increase my coverage levels while also lowering the rates I was paying with my previous provider. I'm very satisfied with her support at this time and I would recommend giving her a call to discuss your insurance needs."

Laporcha Lewis

March 14, 2023

5  out of  5 rating by Laporcha Lewis
"Christine made my process of getting insurance so easy. She gave me the best rate possible, and had a great response time. She is very diligent and helpful! I would refer her to anyone!"

Lauren Thompson

March 7, 2023

5  out of  5 rating by Lauren Thompson
"Christine at Billy Swails - State Farm, is AMAZING! So helpful, prompt to respond, had all my questions answered without having to ask and quick to get the job done! Thank You, Christine!"

jerry back

March 4, 2023

5  out of  5 rating by jerry back
"Very helpful always looking out for clients best interest"

Michael Ricciardone

February 24, 2023

5  out of  5 rating by Michael Ricciardone
"I have been a customer of the Billy Swails State farm agency for over 36 years. Mr. Swails has always been there for me and my family providing multiple car, houses and personal property policies over the years. I would never consider changing insurance agencies because of the professional, timely and quality services he and his team has provided. I have been directly working with Ms. Christine Gray as my personal agent for years. She is extremely knowledgeable and reliable and has always provides excellent customer services. Kudos to Christine, Billy and the entire Agency team !"

Sheppard Construction

February 16, 2023

5  out of  5 rating by Sheppard Construction
"We recently switched multiple policies from various carriers to State Farm. Our Billy Swails State Farm Insurance Agent couldn't have made the transition easier. She worked diligently to streamline and clarify our policies (which was no small feat!), and ultimately saved us thousands of dollars a year in insurance costs. She is attentive, responsive and proactive with regards to our insurance needs. We highly recommend Billy Swails State Farm Insurance Agency."

Brenda Bryant

February 8, 2023

5  out of  5 rating by Brenda Bryant
"Christine did the best job of any agent I have ever had. Efficient professional smart."

Beth Johnston

February 6, 2023

5  out of  5 rating by Beth Johnston
"Christine is always fabulous to work with!"

PR Works Price

January 30, 2023

5  out of  5 rating by PR Works Price
"The staff at Billy Swails State Farm Insurance in Mt. Pleasant, SC has been incredibly efficient and kind to work with on home, auto, renters and other policies. They have patiently answered a lot of questions, assisted us with some updates and changes to a number of policies and promptly provided invoices and other info. We had a somewhat odd and complex situation and they were pros the whole way and continue to assist us to select the best options."

Audrey Johnson

January 27, 2023

5  out of  5 rating by Audrey Johnson
"Christine did a fabulous job taking care of my homeowners insurance within a very tight timeframe. She was very communicative and worked hard to get the best deal for me."

Glenn Barrineau

January 25, 2023

5  out of  5 rating by Glenn Barrineau
"Mary Caroline was wonderful to work with and saved me a lot of money on my homeowners and auto insurance. She was very professional and helpful. I highly recommend her for your insurance needs."

Richard McBride

January 23, 2023

5  out of  5 rating by Richard McBride
"Christine Gray has always been extremely helpful, knowledgeable, and always responds quickly with whatever I've needed. She has provided great all around customer service at fair costs."

Mark L

January 20, 2023

5  out of  5 rating by Mark L
"My late wife came equipped with this insurance agent when we married, they have been exceptional to us for all our years together. Due to some risky areas we were potentially looking to buy, we tried shopping around. Short story, don't waste your time. Just like a good doctor, lawyer or banker, develop a good relationship with your insurance agent, it will pay off in the long run!!!"

Brian Rucker

December 10, 2022

5  out of  5 rating by Brian Rucker
"Christine GRAY. Best insurance agent i have ever had. She has helped us through so much. She is always available and ready to help. She explains things in a simple and easy to understand way. If you want that Jake from state farm type agent She is it."

Sydney Scheffer

December 7, 2022

5  out of  5 rating by Sydney Scheffer
"Christine Gray from Billy Swails State Farm is always very attentive and helpful. She is the best insurance agent I have ever had."

jim groce

December 2, 2022

5  out of  5 rating by jim groce
"Excellent service for many years. Hate that I will not be able to keep my policy with them in the state that I have moved to."

Sergio Fedelini

December 1, 2022

5  out of  5 rating by Sergio Fedelini
"The Billy Swails - State Farm Agency - office in Mt Pleasant SC provides a great and prompt service to me and my family members since 1999 at very competitive rates. Thank you, Billy"

Michael Hill

November 15, 2022

5  out of  5 rating by Michael Hill
"I went to State Farm today with my home and auto policies to get a quote. I met with Reed Fosberry. Reed was very professional, answered all of my questions and got my quotes within minutes. I am now a member of the State Farm family thanks to Reed. Highly recommend this office!"

Sherrie Druso

November 7, 2022

5  out of  5 rating by Sherrie Druso
"For "ALL" your insurance needs there is no other agency that will give you the attention, take care of whatever your needs are. Elizabeth Wall is our go to agent who is "THE BEST". I know she will deliver if I ever have a concern or issue. We HIGHLY recommend Billy Swails State Farm Insurance Agency!!!!!"

karen baker

November 4, 2022

5  out of  5 rating by karen baker
"wonderful customer experience! Elizabeth Wall has gone way beyond to help me out every year when I review my insurance needs. Kudos to her!"

dryno salas

November 1, 2022

5  out of  5 rating by dryno salas
"Great Service!!"

Letita Duckett

October 28, 2022

5  out of  5 rating by Letita Duckett
"Christina is very efficient. She is knowledgeable and caring. She moves promptly to accommodate and meet the needs of the clients. If you need help from Billy’s office, you want her on the phone!"

Nusdeo Painting

October 27, 2022

5  out of  5 rating by Nusdeo Painting
"Mary Caroline Heath has been amazing helping me out with my commercial policies including worker’s compensation. She continues to exceed my expectations in customer service and knowledge and actually makes dealing with my policies a pleasurable experience. She also set me up with life insurance as well as my home and car insurance. I would recommended her and Billy Swails’ office to anyone!!"

Chris Swart

October 26, 2022

5  out of  5 rating by Chris Swart
"Christine is great to work with and always makes tough situations as pleasant as possible."

Marcia Sneed

October 26, 2022

5  out of  5 rating by Marcia Sneed
"WE have been with State Farm since 1984 and have been very satisfied with the service. We have been with Billy Swails from 84 to 88, then spent a few years in Maryland with State Farm also. Once we returned to Mount Pleasant in 01, we did not want anyone else but Billy and his crew. They have always been the best. We are now moving back to Maryland and are still staying with State Farm with an agent that Billy's crew found for us there. To all of the crew, THANK YOU!!!"